This Privacy Notice explains how Thrane & Thrane A/S (dba Cobham Satcom) and its affiliated companies within the Cobham Satcom group ("Cobham Satcom", "we", "us", "our") collect, use, disclose and otherwise process personal information.

For the purposes of the EU General Data Protection Regulation ("GDPR"), the UK GDPR and applicable data protection laws, the controller of your personal data is:
Thrane & Thrane A/S (dba Cobham Satcom)
Lundtoftevej 160, DK-2800 Kgs. Lyngby, Denmark
Email: Satcom.Legal@cobhamsatcom.com
Telephone: +45 3955 8800

This Privacy Notice applies to:

• visitors to our websites;
• customers and prospective customers;
• suppliers and business partners;
• representatives of corporate customers and suppliers;
• individuals who contact us;
• users of our products and services.

Depending on how you interact with us, we may collect the following categories of personal data:

Identity Data

• name;
• title;
• employer;
• job title;
• username or account identifier.

Contact Data

• email address;
• telephone number;
• postal address;
• business contact details.

Technical Data

• IP address;
• browser type;
• operating system;
• device identifiers;
• website usage logs;
• cookie identifiers.

Communication Data

• correspondence;
• support requests;
• feedback;
• survey responses.

Due Diligence Data

For certain suppliers and business partners:

• corporate ownership information;
• sanctions-screening results;
• anti-money laundering checks;
• identity verification information.

Sensitive Personal Information

We generally do not collect special category personal data unless required by law, for legal claims, compliance obligations, or with explicit consent where required.

We collect personal data:

• directly from you through forms, enquiries, registrations and business interactions;
• through our website and digital services;
• through analytics tools including Google Analytics and Google Search Console;
• through analytics provided by LinkedIn relating to engagement with our LinkedIn pages and content;
• through our booking and shipping request systems;
• from internal business systems, including LN6;
• from your employer or organisation;
• from business partners and service providers;
• from publicly available sources;
• from regulatory or governmental sources where legally permitted.

Under GDPR, we must have a lawful basis for processing.

Our Legitimate Interests

Where we rely upon legitimate interests, these include:

• operating and improving our business;
• maintaining network and information security;
• fraud prevention;
• managing customer and supplier relationships;
• internal administration and reporting;
• protecting legal rights.

We may send information regarding products, services, events and updates.
Where required by law, we will obtain your consent before sending electronic marketing communications.

You may unsubscribe at any time by:

• using the unsubscribe link;
• contacting us using the details in this notice.

Our websites use cookies and similar technologies to support website functionality, security, analytics, performance monitoring and user preferences.

These technologies may be used for:

• website functionality;
• security;
• analytics;
• performance monitoring;
• preference management.

Website Analytics and Business Systems

Cobham Satcom collects and analyses information through:

• Google Analytics;
• Google Search Console;
• LinkedIn Analytics;
• internal business systems including LN6;
• booking and shipping request applications used to manage customer interactions and logistics.

Where required by law, cookies that are not strictly necessary will only be placed or activated after obtaining your consent.
You can manage your cookie preferences through our cookie consent tools and browser settings.

Further information is available in our Cookie Policy.

Because we operate internationally, personal data may be transferred outside the European Economic Area or other jurisdictions.

Where transfers occur, we implement appropriate safeguards including:

• adequacy decisions;
• Standard Contractual Clauses;
• UK International Data Transfer Addendum;
• other safeguards permitted by applicable law.

You may request further information regarding applicable safeguards by contacting us

We may disclose personal data to:

• members of the Cobham Satcom group;
• Google, in connection with Google Analytics and Google Search Console services;
• LinkedIn, in connection with LinkedIn Analytics services;
• IT and cloud service providers;
• hosting providers;
• analytics providers;
• payment service providers;
• legal, tax and accounting advisers;
• auditors;
• insurers;
• regulators and government authorities;
• courts and law-enforcement agencies;
• prospective purchasers in connection with a corporate transaction.

All processors are required to process personal data according to our instructions and implement appropriate security measures.

We retain personal data only for as long as necessary.

Typical retention periods include:

Where litigation, investigations or regulatory matters are ongoing, information may be retained longer.

We maintain appropriate technical and organisational measures designed to protect personal data against:

• unauthorized access;
• unlawful processing;
• accidental loss;
• destruction;
• alteration;
• disclosure.

Subject to applicable law, you have the right to:

• access your personal data;
• correct inaccurate data;
• delete personal data;
• restrict processing;
• object to processing;
• receive your data in a portable format;
• withdraw consent;
• object to direct marketing;
• not be subject to solely automated decision-making with legal or similarly significant effects.

To exercise your rights, contact us using the details above.
You also have the right to lodge a complaint with your local supervisory authority.

For individuals in Denmark, the relevant authority is:
Datatilsynet (https://www.datatilsynet.dk)

This section applies to California residents.

Categories of Personal Information Collected

During the preceding 12 months, we may have collected:

• identifiers;
• customer records information;
• commercial information;
• internet and electronic activity information;
• professional or employment-related information;
• geolocation information derived from IP addresses;
• inferences drawn from such information.

Purposes

We collect and process personal information for:

• providing products and services;
• customer support;
• security and fraud prevention;
• compliance;
• business operations;
• analytics;
• marketing.

California Rights

California residents may have the right to:

• know what personal information we collect;
• access specific pieces of information;
• delete personal information;
• correct inaccurate information;
• obtain information in a portable format;
• opt out of the sale or sharing of personal information;
• limit the use of sensitive personal information where applicable;
• not be discriminated against for exercising privacy rights.

Exercising Rights

Requests may be submitted:
by email: Satcom.Legal@cobhamsatcom.com
via webform: www.cobhamsatcom.com
by telephone: +1 925 798 7979

Authorized agents may submit requests on behalf of California residents where permitted by law.

Sale or Sharing

We do not sell personal information and do not share personal information for cross-context behavioural advertising purposes.

Our websites and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Notice periodically. The revised version will be published on our website together with the revised effective date.

For questions regarding this Privacy Notice or our use of personal data, please contact:
Privacy Team
Satcom.Legal@cobhamsatcom.com
Postal Address
4030 Nelson Ave, Concord, CA 94520, United States

EXPLORER Connect App Notice

Cobham Satcom does not generally receive or access personal data stored locally within the EXPLORER Connect application. Certain device permissions (such as microphone, contacts and network information) may be used solely to provide application functionality. Information stored locally on your device remains under your control and is not transmitted to Cobham Satcom except where explicitly described in this notice.